Account & Data Deletion

Last updated: 5 August 2026

You can delete your VIDI account and all associated data yourself, at any time, in the app. You do not need to write to us and you do not need to wait for anyone to action it — the deletion happens the moment you confirm.

Delete your account

iPhone or iPad:

Open VIDI and go to the Profile tab.
Tap the settings gear in the top right.
Scroll to Account, tap Delete account, and confirm.

Android, and the web app (vidi.berkertopuz.com/app):

Sign in and open Profile.
In the Account card, tap Delete account — it is also in Account settings.
Confirm in the dialog that appears.

Every client asks you to confirm first, then erases the account immediately. Uploaded comment media is removed by the same deletion flow, and a maintenance cleanup handles any object left by an interrupted storage request.

You may not need to delete the whole account.
Your profile photo, posts and comments, watch history, favourites and notification data can each be deleted on their own, immediately, while your account stays open — see Delete Your Data.

If you can't sign in

Self-service deletion is the only route that needs no one else. If you have lost access to your account and cannot reach the button, email us from the address linked to the account (or include your VIDI username) and we will delete it for you.

Email about a lost account

We respond to deletion requests without undue delay and, in any case, within 30 days, as required by Art. 17 GDPR.

What gets deleted

Deleting your account permanently removes:

your profile (username, display name, avatar image);
your entire watch history and check-ins (episodes, movies, games), scores, reactions, notes;
your watchlist, statuses, and favorites;
your social content — posts, comments, likes, and follows;
uploaded comment images, GIFs, videos, and their generated poster frames;
your product-analytics events and any bug reports tied to your account;
your login credentials (if you linked an email/password).

What may remain

Aggregated, anonymized usage counts that can no longer be linked to you.
Records we are legally required to keep for a limited time (e.g. certain support or tax records). These are retained only as long as the law requires, then deleted.
Backups are purged on our provider's normal backup rotation.

Catalog data (shows, movies, games) is not your personal data and is unaffected.

This action is permanent

Deletion cannot be undone. Your history cannot be recovered afterwards. If you only want to step away, you can simply stop using the app instead.

Questions about deletion: [email protected]. This page is provided to satisfy Apple's account-deletion requirement, Google Play's data-deletion requirement, and Art. 17 GDPR; it is not legal advice.